If you prefer your own Private Carer Worker (PA), we will refer, qualified, and vetted personal assistants for you to choose for your loved ones.

1. Client Needs Assessment

• Initial Consultation (online, phone, in-person)

• Assess needs such as:

  • Type of care (dementia, nursing, palliative)

  • Desired location

  • Budget, funding options (private, CHC, LA)

  • Cultural/language preferences

  • Availability of family or support networks

2. Care Provider Matching

• We Maintain a curated database of CQC-registered care homes with up-to-date information.

• Match individuals to suitable homes based on:

  • Availability

  • Specialisms

  • Inspection ratings

  • Staff-to-resident ratio

  • Amenities and cultural fit

3. Coordination and Support

• Arrange tours, visits to short-listed homes.

• Liaise with social workers, GPs, discharge teams, and funding bodies (e.g., CHC, local authorities).

• Support application and transition process (e.g., documentation, assessments).

4. Information and Advocacy

• Offer information about:

  • Types of care and funding

  • Power of attorney, safeguarding, and consent

• Act as an advocate for the family during decision-making.

5. Post-Move Support (Optional Add-on)

• Follow-up with the family and care provider to ensure satisfaction and appropriate settling-in.

• Offer ongoing case monitoring or re-matching if care needs change.